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Loyalty Members Increase, But Many Are Inactive

In 2015, major hotel chains saw the number of loyalty program members increase by an estimated 13.1 percent to more than 344 million members compared with 2014. However, more than half of the members are inactive, typically not redeeming points ...

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Ahead of Peak Summer Travel, TSA Head Fired

As summer peak travel season arrives, the TSA has eliminated and replaced its head of security operations, Kelly Hoggan, the House Committee on Oversight and Government Reform tweeted on Monday. The TSA allegedly grew concerned when TSA employees failed to ...

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Direct Booking More Profitable Than OTAs

In recent months, major brands like Hilton Worldwide, Marriott International, and Hyatt Hotels have begun offering reduced rates on their direct channels to encourage direct booking and loyalty memberships. This direct booking surge has made some, namely OTAs like Expedia, question how valuable ...

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Sharing Economy to Triple by 2020

The sharing economy will be worth more than $20 billion a year by 2020, which is three times its worth in 2015, according to Juniper Research. Revenues in the “space rental” sector, which includes Airbnb, are set to surpass ride-sharing by 2019. ...

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