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Targeted Training Improves Hospitality Skills

In general, hoteliers have turned their training focus toward the technological upgrades that keep their properties on the cutting edge. However, soft skills are just as important as technology, perhaps even more so, when creating a warm, hospitable environment for ...

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How Hotel Supply Surge Is Affecting RevPAR

New supply in U.S. markets has, thus far, had little impact on RevPAR, thanks to steady demand in those markets. However, an analysis of recent occupancy rates in key markets shows that supply growth may finally be outpacing demand, causing ...

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STR Reports Positive Hotel Results

The U.S. hotel industry enjoyed positive results in the week leading up to this past Independence Day holiday, according to STR data. From June 26 to July 1, compared with the same week last year, occupancy increased 3.8 percent, ADR ...

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Europe’s Hotel Construction Pipeline Holds Steady

Europe’s hotel construction pipeline has 1,062 projects with a total of 172,063 rooms—up 13 percent year-over-year (YOY), according to a report from Lodging Econometrics. About half of those projects (527 with 91,195 rooms) are under construction, an increase of 30 percent YOY. Projects scheduled ...

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Hotels Enlist Mobile POS Systems To Enhance Service

Guest satisfaction in today’s connected and mobile-driven world is all about personalization. Hoteliers are turning to mobile point-of-sale (POS) systems to improve guest experience and service throughout their properties—whether at a hotel pool or in a restaurant. Demands for convenience ...

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