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U.S. News & World Report Honors Top Rewards Programs

For the first time since U.S. News and World Report began ranking travel rewards programs in 2013, Marriott Rewards has been dethroned by Wyndham Rewards as this year’s best hotel rewards program. Choice Privileges and Marriott Rewards tied for the ...

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New York City Leads U.S. Construction Pipeline

Analysts at Lodging Econometrics (LE) report that the New York City hotel construction pipeline is at 196 projects/32,121 rooms. It is the largest pipeline in the U.S. New York City also has the highest number of projects under construction with ...

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Travel Industry Taking Steps Toward Diversity

The travel industry is resolving its diversity issue with slow steps—but steps in the right direction, nonetheless. According to the U.S. Department of Labor’s Bureau of Labor Statistics, in 2015, 59 percent of hotel, motel, and resort desk clerks were ...

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Retail Sales Driven by Travel

U.S. retails sales did not move much in July, but Americans continue to splurge on travel. Last month, travel expenditures rose 8.6 percent over July 2015. While business travel demand is slowing, leisure demand remains a driving force in the ...

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Data Breach Impacts Major Hotel Chains

HEI Hotels & Resorts today reported that several of its properties may have experienced a security breach that could have affected customer card information at point-of-sale terminals. Affected hotels include Hyatt, Marriott, and Starwood properties. The incident has been contained. To read ...

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OTAs Fight Against Direct Booking Push

In response to major hotel companies’ direct booking push, Priceline and Expedia, two of the largest OTAs, are fighting back by making some brands more difficult to find on their websites, according to industry experts. This practice, called “dimming,” means ...

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