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Author Archives: William D. Frye

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Determining the Proper Order to Clean Guestrooms

Determining the Proper Order to Clean Guestrooms

Many housekeeping attendants often express confusion about the proper order in which guestrooms should be cleaned each day. The ideal order should be based on ensuring the front desk has an appropriate inventory of clean and vacant rooms to assign ...

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Eliminating Linen and Amenity Theft

Eliminating Linen and Amenity Theft

Theft of housekeeping supplies is detrimental to the department’s bottom line. Here are some suggestions to help housekeeping managers minimize housekeeping losses. Keep housekeeping closets and storage rooms locked. Some guests will seize an opportunity to raid supplies. Restrict access ...

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Reducing the Spread of Contagious Illnesses

Reducing the Spread of Contagious Illnesses

Winter months bring an increase of cold, influenza, and other communicable illnesses to the workplace. To reduce the spread of germs and cross contamination, housekeeping departments should focus on common contact points. Sanitize Hard Services. Most hard surfaces, such as ...

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Essential Topics to Cover in Daily Pre-Shift Meetings

Essential Topics to Cover in Daily Pre-Shift Meetings

Pre-shift meetings are a fundamental and indispensable means to convey important info to all housekeeping employees regarding that day’s business and priorities. Here are several essential topics for supervisors to cover: Uniform Check and Room Assignments. Ensure all employees are ...

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3 Ways to Show Appreciation to Housekeeping Staff

3 Ways to Show Appreciation to Housekeeping Staff

Given the repetitive nature of housekeepers’ work, finding ways to motivate staff can be challenging. By offering various and unique incentives for short periods of time, managers can seek to increase productivity levels and performance excellence by room attendants, laundry ...

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