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Author Archives: William D. Frye

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Safeguarding Room Keys and Guest Privacy

Safeguarding Room Keys and Guest Privacy

Room attendants will service about 16 guestrooms per day. In between rooms, they’ll make trips to the housekeeping office, supply storeroom, linen closets, employee break room, locker room, and more. To ensure guest privacy isn’t compromised, housekeeping employees must follow ...

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An Alternate Approach to Increase Productivity, Morale

An Alternate Approach to Increase Productivity, Morale

On average, a room attendant spends 25 to 30 minutes servicing a standard guestroom. But is there a more efficient and productive way? Consider the possibilities of using a team cleaning approach. Increased productivity and task specialization. When two attendants ...

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Cart Prepping for Efficiency

Cart Prepping for Efficiency

A well-organized and well-stocked housekeeping cart is the key to efficiency. It enables room attendants to avoid wasting time looking for a cleaning item or making trips back to the linen room for more supplies. The specific amounts of items ...

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Meth Labs: A Dangerous Hotel Challenge

Meth Labs: A Dangerous Hotel Challenge

Methamphetamine manufacturers often seek to “cook” meth in hotel and motel rooms because it provides them an enclosed, private environment that they can abandon on a moment’s notice. Meth manufacturing in hotels is a significant concern, as it creates danger ...

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Finding Housekeeping Employees

Finding Housekeeping Employees

A hotel without a reliable and consistent housekeeping staff will likely experience diminished cleanliness, face lower quality assurance scores from inspectors, be subjected to higher labor and training costs due to frequent employee turnover, and experience more complaints from guests. ...

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The Evolution of Housekeeping

The Evolution of Housekeeping

As LODGING celebrates its 40th anniversary, we can reflect on the changes to hotel housekeeping that have occurred during this time period. Though not driven solely by technology, there have been some noticeable transformations that have affected how housekeepers do ...

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