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Author Archives: Robin McLaughlin

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Helping Guests Celebrate (and Relax) Over the Holidays

Helping Guests Celebrate (and Relax) Over the Holidays

The holiday season is a joyful, family-filled time, but preparing for festivities can oftentimes be a pain. Chores like cooking, cleaning, and decorating can be frustrating additions to any holiday to-do list. Getting away from the stress for a memorable ...

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Using F&B Displays To Increase Hotel Restaurant Revenue

Using F&B Displays To Increase Hotel Restaurant Revenue

Hotel restaurants are routinely looking to new initiatives to increase revenue. Properties have partnered with outsourced food and beverage operators or created unique concepts to attract diners from both in and out of a hotel. Whatever their strategy, hotel restaurants ...

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Kimpton’s 2018 Culinary Trends Forecast

Kimpton’s 2018 Culinary Trends Forecast

Trying new foods is a top priority for many travelers when they’re on the road. These diners are looking for meals that pique their curiosity and present ingredients in a way they’ve never seen before. These striving diners are leading ...

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Up-Front Advice about Running the Front Desk

Up-Front Advice about Running the Front Desk

Sometimes, front desk staffers fall short of their duties and need assistance to improve operations. Ashley Gochnauer, general manager of the Kimpton Everly, cites three pieces of advice hoteliers could use to improve front desk procedures. 1. One size does ...

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Urban Oasis: Cachet Boutique NYC

Urban Oasis: Cachet Boutique NYC

Asia-Pacific based hotel management company Cachet Hospitality Group has opened their first property in the United States—Cachet Boutique NYC. The property is located in Midtown Manhattan, within walking distance of Hell’s Kitchen, Hudson Yards, and Chelsea. With an East-meets-West contemporary ...

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