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Author Archives: Megan Sullivan

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Checking In with Gerry Lopez

Checking In with Gerry Lopez

With CEO Gerry Lopez at the helm, Extended Stay America (ESA) is poised for growth. The Charlotte, N.C.-based company plans to spend $1.4 billion over the next five years building new hotels and renovating existing ones, and will retire $500 ...

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Check Out the New York Barclay Guestroom

Check Out the New York Barclay Guestroom

After closing its doors for a 20-month, $180 million renovation, the InterContinental New York Barclay hotel made its grand debut in May. Architects Stonehill & Taylor and interior design firm HOK, together with Shawmut Construction, restored the property’s original Federal-style ...

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Turning Social Data into Customer Intelligence

Turning Social Data into Customer Intelligence

“My kids love the pool,” a mom gushes in an online hotel review. On the surface, the comment seems completely positive, especially if it motivates a prospective customer to book the hotel for their next family vacation. But a positive ...

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Check Out the Poem Room at Skwachàys Lodge

Check Out the Poem Room at Skwachàys Lodge

The Skwachàys Lodge and Gallery in Vancouver originally opened in 2012 to provide affordable housing for Aboriginal people at risk of homelessness, as well as healing lodge apartments for Aboriginal patients coming to the city for medical treatment. One-hundred percent ...

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7 Ways to Enhance F&B Profitability

7 Ways to Enhance F&B Profitability

As food and beverage becomes a more significant revenue driver for hotels, many boutique and lifestyle owners seek to invest in unique restaurant, bar, and café concepts that will resonate with both guests and locals. “Despite great ideas, concepts, and ...

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Hard Rock Hotel New York to Debut in 2019

Hard Rock Hotel New York to Debut in 2019

Hard Rock International will break ground this year on its first hotel in New York City, CEO Hamish Dodds announced Monday at a press conference at the Hard Rock Café on Broadway. The new-build, 445-room Hard Rock Hotel New York ...

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