Kate Hughes
Cloud-Based Storage
Cloud-based storage gives users the ability access their files anywhere there is an internet connection, but this technology’s benefits extend far beyond accessibility. The cloud keeps copies of a hotel’s important documents, even if...
Personal Data
According to the GDPR website, personal data
includes “any information related to a natural
person or ‘Data Subject’ that can be used to directly or indirectly identify the person. It can be anything from...
How GDPR Privacy Rules Will Impact U.S. Hoteliers
Nearly everyone in the United States is accustomed to the seemingly unstoppable spread of their personal information. Buying from one online retailer may lead to your email address winding up on the mailing list...
Advancing the Hotel Industry Through Advocacy
The lodging industry is a massive entity. In the United States alone, it represents the employment of more than 8 million people. There are more than 54,200 hotels nationwide, and the industry contributes $590...
All About the Experience: Personalized Amenities
As more and more hotels cater to experience-seeking travelers, many of these properties are finding that classic amenities just aren’t cutting it. The solution? Adding a little personality. Below are just a few examples...