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Author Archives: Kristen Capano

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Aurora Inn: Restoring a Property to its Original Beauty

Aurora Inn: Restoring a Property to its Original Beauty

A Western-Reserve landmark that originally opened in 1927, the historic Aurora Inn in Northeastern Ohio recently concluded a three-year renovation. The hotel and event center, which is member of Choice Hotels’ Ascend Hotel Collection, officially debuted its extensive renovations this ...

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Lake-Centric Living: W Bellevue Hotel in Washington

Lake-Centric Living: W Bellevue Hotel in Washington

Built in a city known for its lake houses, technical innovation, and rugged-individualist appeal, W Bellevue hotel marks a new era of design for W Hotels in North America. Strategically placed in the center of Lincoln Square beside Lake Washington, ...

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How Hotels Can Build Community Value

How Hotels Can Build Community Value

Jim Wefers, general manager of the Courtyard Marriott and Residence Inn in Syracuse, New York, explains how he created a close-knit community of team members at his dual-branded property. Make employees feel involved. “Approach your employees face-to-face and ask them ...

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