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Author Archives: Joseph Ricci

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What Hotels Can Learn From How Hospitals Do Laundry

What Hotels Can Learn From How Hospitals Do Laundry

Hospitals and hotels have a lot in common: a demanding and increasingly well-informed clientele; a large hierarchy of workers with varying levels of responsibility; and payments increasingly tied to customer evaluations. These were among the conclusions of a recent Surgical ...

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Green vs. Sustainable: How the Terms Apply to Hotel Laundry

Green vs. Sustainable: How the Terms Apply to Hotel Laundry

Equating the term “environmentally friendly” with “sustainable” is usually a safe bet. Machines and products designed to take less of a toll on the planet than equivalent technologies often last longer as well. These technologies use less water and energy, ...

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Why Outsourced Laundry Is More Common in Europe

Why Outsourced Laundry Is More Common in Europe

Whether a hotelier chooses an outsourced linen and uniform service or maintains an on-premises laundry (OPL), there is no disputing benefits that come with economies of scale. Massive wash capacity means that the cost per pound of laundry is lower, ...

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How Clean Are Your Hotel’s Bed Linens?

How Clean Are Your Hotel’s Bed Linens?

How clean are your hotel’s bed linens? Whatever hotel management’s answer, there is typically scant evidence, if any, supporting their conclusion. Pointing out that a property has never had a problem with such hygiene is fast becoming an inadequate response ...

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