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Author Archives: Harvey Chipkin

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Engaging Today’s Connected Travelers

Engaging Today’s Connected Travelers

Hotels that establish meaningful relationships with guests can maximize revenue opportunities and increase customer satisfaction, travel industry experts said during the Digital Marketing Strategy Conference, which was hosted by Hospitality Sales & Marketing Association International in Manhattan last week. Here ...

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Hotels Work to Give New Hires a Leg Up

Hotels Work to Give New Hires a Leg Up

Hiring the right people is a given; making sure they grow and thrive in their jobs is even more important—and that’s why hotel companies have developed programs to ensure their newest employees make the most of their opportunities. Hyatt has ...

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