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Caili Birdsall

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A Word from Management: Stout Street Hospitality

Leigh Hitz, CEO of Stout Street Hospitality, has been with the Denver-based management company since its inception in 1993. As a general manager, she oversaw the renovation and launch of the company’s first hotel...

Oil Management Helps Run a Tight Ship

The Queen Mary is a hotel with a storied history. Once a glamorous ocean liner equipped with swimming pools and grandiose ballrooms, the ship first departed in 1936 and carried notable passengers such as...

Building Piece by Piece with Modular Construction

New-construction hotel projects always come with similar hazards. Schedule delays, rising labor costs, market risk, and quality control issues can all have a profound impact on a new-build property. With today’s booming lodging marketplace—according...

How Management Companies Can Benefit Hoteliers

The hospitality industry is coming off another strong year, making hotel investment an attractive prospect for business people in other sectors, as well as owners who want to add more properties to their existing...

SpringHill Suites Denver Serves as College Teaching Lab

Some things simply cannot be taught in a hospitality school classroom, such as everyday operations, upholding brand standards, and real-time responses to customer service issues. With hands-on experience, hospitality students quickly learn how to...