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On the Move: This Week’s Comings and Goings

On the Move: This Week’s Comings and Goings

After opening her first boutique hotel in 1982, Yvonne Lembi-Detert has stepped down as chief executive officer and president of Personality Hotels and Engage Hospitality. Former chief operating officer David Chin succeeded her in May. He has been with the ...

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FTC Cautions Against Online Booking Scams

FTC Cautions Against Online Booking Scams

On July 14, the Federal Trade Commission posted two articles cautioning consumers against rogue booking websites and explaining how avoid scams. A post on the FTC’s Business Blog details how online customers can be better informed by taking steps such ...

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Guest Satisfaction at Record High, Study Says

Guest Satisfaction at Record High, Study Says

WESTLAKE VILLAGE, Calif.—Hotel guest satisfaction has risen to a record high, while the number of guests experiencing problems during their stay has dropped significantly, according to the J.D. Power 2015 North America Hotel Guest Satisfaction Index Study. The study, now ...

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Kona Kai Resort & Spa Completes Renovation

Kona Kai Resort & Spa Completes Renovation

SAN DIEGO–Noble House Hotels & Resorts has announced the completion of a top to bottom, multimillion dollar revitalization of the Kona Kai Resort & Spa. From the refreshed guestrooms to the addition of a 7,020-square-foot SpaTerre, Kona Kai is a ...

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