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FTC Cautions Against Online Booking Scams

FTC Cautions Against Online Booking Scams

On July 14, the Federal Trade Commission posted two articles cautioning consumers against rogue booking websites and explaining how avoid scams. A post on the FTC’s Business Blog details how online customers can be better informed by taking steps such ...

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Guest Satisfaction at Record High, Study Says

Guest Satisfaction at Record High, Study Says

WESTLAKE VILLAGE, Calif.—Hotel guest satisfaction has risen to a record high, while the number of guests experiencing problems during their stay has dropped significantly, according to the J.D. Power 2015 North America Hotel Guest Satisfaction Index Study. The study, now ...

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Kona Kai Resort & Spa Completes Renovation

Kona Kai Resort & Spa Completes Renovation

SAN DIEGO–Noble House Hotels & Resorts has announced the completion of a top to bottom, multimillion dollar revitalization of the Kona Kai Resort & Spa. From the refreshed guestrooms to the addition of a 7,020-square-foot SpaTerre, Kona Kai is a ...

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DiamondRock Hospitality Acquires Key West Sheraton Suites

DiamondRock Hospitality Acquires Key West Sheraton Suites

BETHESDA, Md.—DiamondRock Hospitality Company has announced that it recently acquired the fee simple interest in the 184-suite Sheraton Suites Key West in Key West, Fla., for $94 million (or $511,000 per guest room). The purchase price represents a 12.8 multiple ...

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Sheraton Unveils Website Redesign

Sheraton Unveils Website Redesign

STAMFORD, Conn.—Sheraton Hotels & Resorts, part of Starwood Hotels & Resorts Worldwide, Inc., has revealed a first look at the brand’s all new visual identity with the re-launch of Sheraton.com. The revamped website features enhanced user access, as well as ...

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