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Filing Insurance Claims for Hurricane Damage

Between Harvey and Irma, the damage so far this hurricane season has interrupted business at hotels across Texas and the U.S. Southeast, leaving many hoteliers struggling to arrange repairs and reopen properties. Complicating that process further is the fact that ...

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Small Luxury Hotels of the World Relaunches Guest Loyalty Program

Small Luxury Hotels of the World Relaunches Guest Loyalty Program

Small Luxury Hotels of the World (SLH) has launched a free-to-join loyalty program–INVITED—to replace its previous program, The Club of SLH. INVITED offers all members access to exclusive rates, guaranteed benefits, and “Small Luxuries” at the company’s 500 small, independently ...

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Red Roof Adds Gift Cards and Products To Guest Rewards

Red Roof Adds Gift Cards and Products To Guest Rewards

Columbus, Ohio—Economy hotel company Red Roof is enhancing its point-based guest rewards program, RediCard. Guests can now use RediCard points to not only book free nights, but also to shop for gift cards from popular retailers like Amazon and Target ...

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Demand for Boutique May Not Slow Large Hotel Development

Greater demand from travelers for unique experiences has driven some success for boutique properties and prompted an increase in large hotel companies launching soft brands to respond to guests’ changing tastes. However, this trend has not put an end to ...

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