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Member Benefit Profile: Expand Your Expertise

Think beyond classrooms and beyond lectures—and still think about furthering your hospitality education. This can mean gaining further expertise in your current position, taking on a new area of specialty, or even getting a diploma. With Distance Learning from the ...

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Looking at the Box

I’ve done a fair bit of traveling during the past few months, and it’s clear that while we seem to be, thankfully, in a better position than we were 18 months ago, there’s still a huge overhang of uncertainty in ...

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Revenue Streams

Hotels are always looking for a differentiator—something to set them apart from the property across the street, to make someone drive a few extra miles to stay there, maybe even something to make the hotel itself a destination. So it ...

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London’s Calling

Nancy London, vice president and global brand leader for Westin, is used to being around well-known people. Her sister is Stacy London, star of cable TV’s wildly popular What Not To Wear show and a regular on NBC’s Today. Her ...

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Group, Business, and Leisure Travel

Harry Truman once said, when hearing his economic advisor say “on the one hand this…, on the other hand that…,” that what he needed most was a one-armed economist. As we analyze the forward-looking booking data we receive from hotel ...

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