Our June issue features Michael Medzigian, chairman and managing partner of Watermark Capital Partners, on the cover. Contributor Jessica Downey interviewed the savvy investor and uncovers how Medzigian's nuanced and multi-faceted approach to hotel real estate is paying off. Other features include a look at what hotel companies are doing with cloud and mobile technology to maximize revenue, as well as a feature about educational initiatives that employers are taking to retain and advance team members. Also in this issue: managing your online reputation, credit card security, and financing tools to help get your project off the ground.
This month marks a special occasion for Lodging as we show off our redesigned magazine. Readers will find new sections and features along with the same important and relevant content that has always been part of this publication. In the May cover story, Managing Editor Megan Sullivan documents the design decisions of Carlson Rezidor as the company brings its upper-upscale Raddison Blu brand to the Mall of America. Other stories include a look at the next frontier of the Asian American Hotel Owners Association (AAHOA) and a story about how promoting pet-friendly accommodations can boost business. Also inside: Information on SBA Loans and a look at the extended stay segment.
The hotel industry as a whole is putting more emphasis on green and sustainable business practices not only as a way to reduce waste and energy consumption but also to save on costs. The April cover story focuses on how Wyndham is implementing green practices that save owners money and improve their bottom lines. Other features in this issue include a Q&A with Katherine Lugar, the new president and CEO of the American Hotel and Lodging Association; a piece about finding the right fit with a management company; and a look at what modern-day airport hotels are doing to stay competitive.
Any general manager or property owner will tell you that a hotel opening invariably comes with a unique set of challenges. There are construction timelines to follow, staff members to hire, sales and marketing campaigns to launch, and almost always, an unexpected hiccup to handle. Anne Taulane reveals six keys to successfully launching a hotel. Also in this issue are articles about how hotels are attempting to keep up with the ever-changing guest expectations when it comes to in-room entertainment and how dual-branded properties make economic sense for owners and operators.
As the U.S. lodging industry continues to recover, more hotel owners are in a better financial position to invest in property improvements. February's cover story demonstrates how smart renovations can help owners stay within their financial means while getting the biggest bang for their buck. This issue also looks at how a brand overhaul can help an owner save a struggling asset with a new identity and style. Other stories include a look at how Hank Thomas' history as an original Freedom Rider helped shape his career as a restaurant and hotel owner and a piece about how hotels can better use analytics.
As 2013 kicks off, the American Hotel & Lodging Association welcomes a new chairman. Ronald Vlasic, regional vice president for Kimpton Hotels & Restaurants, will lead the association as it tackles political, consumer, and industry issues moving forward this year. Lodging Editor Sean Downey finds out what Vlasic will focus on in this month's cover story. This issue also features a special report on the ever evolving relationship between hotels and OTAs and articles about how to effectively implement a disaster preparedness plan and what hotels are doing to make food and beverage concepts more efficient and viable.
Our December cover story shows how Hotel Impossible’s Anthony Melchiorri uses a no-nonsense, tough-love approach to help owners of struggling hotels turn things around and reposition their properties. Plus: The show's interior decorating expert, Blanche Garcia, shares tips for budget-conscious hotel improvements. This issue also contains tips for mitigating the hotel lock hack that threatens guests' safety and security, a look at how innovative meeting breaks can help boost group and corporate business, and a break down of how the fiscal cliff will affect the hotel industry.
Our November issue features a cover story about the fast-paced growth of La Quinta and how the company is working together with its franchise partners to continue that upward trend. Also included in this issue is an article about how hotels can launch successful independent F&B concepts, a story about how community outreach efforts can help build relationships and help a property's marketing efforts, and a look at the costs associated with installing high-speed internet for guests.
37-year-old entrepreneur and CEO of SBE Entertainment, Sam Nazarian, has developed an all-inclusive business strategy by developing hotels stocked with his own popular restaurants and nightclubs. For the October cover story, Nazarian spoke about expanding SLS Hotels globally and continuing to build out his hospitality brands in locations around the world. This issue also features articles about high-tech bathrooms improving the guest experience, how to sustain buzz when opening plans get pushed back, and an interview with Carlson's new CEO Trudy Rautio.
When Michael Shindler came to Hard Rock International to serve as executive vice president of hotels and casinos in February 2010, the famed brand had expansion on its mind. Since, then Hard Rock Hotels & Resorts has expanded its portfolio all over the world. Lodging spoke with Shindler about the brand's rapid expansion success and its plans for the future. Also in this issue, we look at how personalized upsell strategies can increase incremental revenue for hotels, how outdoor spaces can mean big profits for properties, and how to create hypoallergenic rooms to appease guests with allergies.
Featuring thousands of listings and hundreds of headers, the 2013 Lodging Source Book has all of the product and service providers you'll need to keep your hotel running efficiently and profitably. Listings include design & construction, finance, food & beverage, government agencies and associations, human resources, operations, and technology.
It’s a big year for Motel 6. Celebrating the brand’s first 50 years in 2012, it’s now also celebrating a new and exciting future under the Blackstone umbrella. The July cover story documents the brand's history and looks toward its future. This issue also features articles about properties updating meeting spaces for flexible and functional events, sustainable pest control for the hospitality industry, and hotels working together to promote a travel destination.
In our 24/7 digital age, hotels are investing in new technologies that will simplify and enhance the guest experience while driving business. Pete Sears, senior vice president of North American operations for Hyatt Hotels and Resorts, discusses the company’s implementation of a new in-room media and entertainment solution at its full-service properties across the United States, Canada and the Caribbean in this month's Lodging. Also included in this issue are articles about hotels incorporating more versatile meeting spaces, high-tech minibars, and mobile PMS solutions for on-the-go employees.
For NBA Hall of Famer David Robinson and business partner Dan Bassichis, hotels are more than an investment in property, they are an investment in the future. Lodging caught up with the co-founders of Admiral Capital Group and discovered that behind every hotel investment is a 10 percent contribution to the community. Find out about their "Admirable Business" in this month's cover story. Also in this issue, our Design & Renovation special section explores how hotel design is creating a symbiotic relationship with local cultures as well as the latest bedding trends. We also examine restaurant repositioning in hotels and feature the top U.S. franchise companies.
As the U.S. experiences a long cycle in real estate, and lending remains constricted, developers and communities are reaping the benefits of adaptive reuse projects. This month, Lodging looks at why adaptive reuse is a key component of hotel development strategies. This issue also features an interview with octogenarian Bill Marriott, who discussed his decision to retire as CEO of Marriott International, as well as his plans for the future. Other highlights include how to create a sustainable hotel and streamlining housekeeping procedures.
With a strong balance sheet, no debt, and increased market share, Omni Hotels & Resorts is growing. This month, Lodging looks at how the company plans to continue that growth and examines the high-profile development and acquisition projects that have recently brought it into the limelight of the industry. Also this month, coffeehouses have become a source of fresh-brewed revenue for hotels and just like home TV systems are changing how hotels approach the guest experience. A special section on management companies examines issues for the firms in today's industry and lists the top 100 management companies in the United States.
With his new brand Public and the recent announcement that Edition will soon open five more properties, Ian Schrager is hoping to squash what he calls the "Frankenstein monster" that has taken over the boutique and lifestyle hotel space. In a wide ranging interview with Managing Editor Megan Sullivan at his studio in New York, Schrager says that simplicity is the ultimate sophistication. Also in this issue: a look a developing the MODO brand prototype, using QR codes to create a digital dining experience, and bringing efficiency to laundry operations.
the 2012 chair of the American Hotel & Lodging Association, Nancy
Johnson aims to get industry members engaged and involved in driving
its future. Johnson, who is executive vice president of development at
Carlson Hotels, the Americas, discusses her new position, to which she brings 40-plus years in the hotel industry. This issue also previews this year's AH&LA Legislative Action Summit, at which attendees can demonstrate the importance of the lodging industry
and make an impact. Pressing issues include travel, labor concerns, and
the online hotel booking tax. We also cover the evolution of hotel lobbies into 24/7 social hubs, gluten-free menus at hotels, integrated marketing and revenue management, and more.
Our annual parade of lodging innovators for 2011 is led by Sant Singh Chatwal and Vikram Chatwal's Dream Downtown. Our salute to innovation continues with 10 creative products that help ease operations, improve the guest experience, and increase productivity. And we take a look back at hot topics our bloggers discussed in 2011. Other highlights of this issue include managing staffing costs and details about a new independent, online travel agency that aims to cut out fees.
Women make up an increasingly bigger share of hospitality leaders. See the hotel industry from their point of view in our cover story, which includes insight from members of the AH&LA's Women in Lodging association. We also chatted with ambitious up-and-coming women under 30. Other features include marketing to the LGBT segment, creative wine programs, and approachable looks in hospitality apparel.
Featuring thousands of listings and hundreds of headers, the 2012 Lodging Source Book has all of the product and service providers you'll need to keep your hotel running efficiently and profitably. Listings include design & construction, finance, food & beverage, government agencies and associations, human resources, operations, and technology.
Economy brands like Red Roof Inn and Motel 6 are upgrading their looks with the help of smart design and value-engineering. We take a look at their new prototypes and explore this growing trend. In addition, the meetings business is beginning to bounce back, but the landscape has been permanently transformed. We introduce you to the new meetings in a special report. Meanwhile, the green movement has reached the bathroom as hotels continue to make their properties environmentally sound by creating efficient guest bathrooms. Finally, Stash Hotel Rewards has reached one year of existence, giving independent hoteliers a new weapon to attract business, and the program is still growing strong.
It will be a long road back from the recession for hotels, but IHG has prepared itself for the recovery by making tough decisions during the downturn. The brand's president of the Americas Jim Abrahamson discusses those decisions and IHG outlook for the recovery. Also in this issue, we examine the debate over 3D televisions for hotels and ways to make housekeeping operations more efficient. In addition, we take a look at how hotels are representing themselves of the Internet via photography and descriptions. Experts in online marketing offer advice on how to properly represent a hotel online. Finally, Forbes Travel Guide is launching a new website designed to help hotels direct online traffic to their own booking engines. The new site is an expert-driven referral site which will be launching this year.
What's it take to start a hotel brand from scratch. Veteran hotel designer Dodd Mitchell and The Sonesta Collection are teaming up to launch KEPT Hotels & Resorts. In this issue, Mitchell discusses his vision for the new brand and talks about why and how he came up with the concept. Rooftop bars and restaurants are also becoming a hot trend in the hotel industry. In addition, we examine renovating through soft goods, such as bedding and linens. As hotels try to distinguish themselves during the economic recovery, many are replacing their soft goods with upgrade. Also, new avenues for marketing combined with technological advancements such as QR codes have changed the way hotels market themselves. We tell how the landscape of marketing is changing.
If you’ve see the hit TV series Top Chef, you probably know our cover subject—Jennifer Carroll, chef de cuisine of 10 Arts by Eric Ripert at The Ritz-Carlton, Philadelphia. Carroll and Chef Jose Andres discuss how chefs and hotels make a perfect pairing. The F&B issue also feature articles on the latest coffee trend—pour-over coffee, a fast guide to flash sale website, and a look at Hilton Worldwide’s F&B matchmaking service.
As a specialty market, vacation exchange and rentals have held up well throughout the recession. As companies such as Wyndham Exchange & Rentals continue to grow, they’re also adopting more practices from the hotel industry. This issue also looks at how hotels are using waterparks to help theme their properties and attract business. Meanwhile, Taj Hotels Resorts and Palaces, long successful in the Middle East, is building its brand in North America. Our profile of Kathleen Shea, the marketing guru charged with branding the company in the U.S. examines the company’s plans. In addition, sustainability has made its way to food and beverage service. We look at how hotels are sourcing more locally grown products.
How important are sustainable initiatives to the hotel industry? Our annual “green Issue” examines how the green movement has taken hold in the industry and become standard practice for many hotel companies, such as Fairmont Hotels & Resorts. The USGBC’s Sara Schoen discusses how the agency is working to make LEED certification more accessible to hotels. We also look at how HVAC technology is designed to give hotels more control over their energy usage, and how green meetings are picking up steam.
A year in the making, Best Western International debuted it Premier and Plus descriptors. Our cover story takes a look at how the descriptors have helped change the playing field for Best Western properties. Other articles include a look a how hotels designers are using new lighting technologies to illuminate properties, the future of hotel telephones, and guest safety. In addition, we present our annual list of the top 50 lodging companies.